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Q: Will my puppy be quarantined after arriving in the U.S.?
A: No!
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| 2) |
Q: What form of payments can I use?
A: Bank wire, credit card and paypal. Please note you will not find the payment details on our website. They would be sent to you by once all is finalized for payment for security reasons.
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| 3) |
Q: Is my puppy/dog AKC registered?
A: Our puppies/dogs are registered by the Hungarian Kennel Club (MEOE). Hence they come with a Hungarian Pedigree. We can obtain the Export Pedigree ($75), and you can transfer it to AKC with full breeding/showing rights. Please visit AKC's web site for more information or download the Foreign Registration Application form. Click here for help on how to fill out your AKC Foreign Registration Form.
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| 4) |
Q: Can I register my puppy with my kennel club?
A: Yes! Our puppies/dogs are registered with an FCI affiliate registry (MEOE, SKJ, CMKU, JKS, etc.) guaranteeing that you can transfer the registration to any kennel club which recognizes FCI.
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| 5) |
Q: Does the price include shipping?
A: Yes, our price includes shipping, crate, veterinary certificate and other related charges. However, to some countries extra charges may apply for
boarding as the dog must be older, blood tests to be done and stamped
embassy documents needed. Also to some destinations extra shipping
charges may apply. These destinations are labeled as red cities on our map.
A typical additional charge is a $75 (€65) fee for the export pedigree in your name if you request one (a standard pedigree is included in the price but not so useful if transferal to your kennel club is needed).
You may also upgrade to our comprehensive and great value for money Lifetime Health Guarantee.
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| 6) |
Q: Can you give me any references?
A: Please click on References to see what our customers are saying about us. A handful of our customer have volunteered to post their email address. Feel free contact them via email, they will be happy to answer your questions. New references posted weekly as we receive them.
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| 7) |
Q: How long before I can get my puppy?
A: We don't ship puppies under eight weeks of age. If he/she is old
enough and we've received the full payment then within a week.
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| 8) |
Q: Do I have to qualify to be able to purchase one of your puppies?
A: No! One of our customers said it right: They're great dogs but we don't need anyone qualifying us as to whether or not we deserve the right to buy one of their puppies. So it is our intention to place our puppies in good homes and certainly reserve the right not to sell.
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| 9) |
Q: Do you offer any health guarantee?
A: YES! We provide a Lifetime Health Guarantee. Please download here.
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| 10) |
Q: Do you have a contract?
A: No! We don't ask you to sign a contract. We offer a Limited and a Lifetime Health Guarantee to choose from. It is your responsibility to educate yourself on how to raise and keep a puppy/dog.
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| 11) |
Q: Do your puppies receive any vaccinations?
A: Yes, an eight-week-old puppy normally receives two shots. Puppies are vaccinated up to date for their age and it is the new owner's responsibly to keep this up as vaccine are on going.
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| 12) |
Q: Where are you located?
A: We are located in Budapest, Hungary.
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| 13) |
Q: Are your puppies healthy?
A: YES! All of our puppies are healthy and checked by our veterinarian before departure. Click here to see how healthy they are!
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| 14) |
Q: Can you help me to locate a breeders?
A: Unfortunately not. There are many other sites doing that. Our policy is to visit each breeder we work with in person to assure that the puppies are coming from good homes. This is only possible for us here in Hungary or in the neighboring countries.
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| 15) |
Q: How long is the flight? Is my puppy given food and water during the transport? Isn't it too cold/hot for the puppy?
A: We only ship with pet friendly, major airlines that have many years experiencein shipping animals and strict regulations, such as KLM, Lufthansa, Air France. . . just to name a few. The airplanes have a separate, temperature controlled room for live animals. This is very safe and most puppies sleep through the flight. In most cases, the puppy stays overnight in one of the airline's cities in Europe, where he/she is provided with food and water before continuing to the final destination. Click here to see pictures and read about animal care during the transit.
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ATTENTION UK CUSTOMERS |
| 16) |
Q: I am from the UK. Can you ship puppies to the UK?
A: YES! We can ship to the UK. However, we have to comply with DEFRA's Pet Travel Scheme (PETS). Your pet may not enter the UK under PETS until six months have passed from the date that our vet took the blood sample which led to a successful test result. Once the vet has signed the PETS certificate and that six month period has passed, the PETS certificate is valid and your pet may enter the UK. Please visit DEFRA's official web site to read in detail about the procedure.
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